Privacy Policy

Introduction

Skillshift ("we", "us", "our") operates the website SkillShift - Digital Transformation and Growth Services (the "Site"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with Australian privacy laws, including the Privacy Act 1988 (Cth).

Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and postal address.
• Professional Information: Job title, company name, and industry.
• Usage Data: Information about how you use our Site, including IP address, browser type, browsing behavior, and interactions with our Site.
• Analytics Data: Data collected through analytics tools, heatmapping, click maps, and user recording (without collecting any Personally Identifiable Information (PII)).
• Newsletter Information: Information provided when subscribing to our newsletter, including your email address and preferences.
• Other Information: Any other information you provide to us directly or indirectly through your use of our Site.

How We Collect Information

We collect personal information through:

• Direct Interactions: When you fill out forms on our Site, subscribe to our newsletter, or communicate with us.
• Automated Technologies: Cookies and other tracking technologies that collect usage data as you interact with our Site.
• Third Parties: Information we receive from third-party services that you use in connection with our Site.

Use of Your Information

We use your personal information for the following purposes:

• To Provide Services: Deliver the services and information you request from us.
• To Improve Our Site: Analyze usage data to enhance the user experience and functionality of our Site.
• To Communicate with You: Send updates, newsletters, and other communications related to our services.
• For Marketing: Provide you with information about our services, promotions, and events (you can opt out at any time).
• To Display Ads: Use retargeting and other advertising technologies to display ads to users who have visited our Site on different platforms.
• To Comply with Legal Obligations: Ensure we comply with our legal and regulatory requirements.

Disclosure of Your Information

We may share your personal information with:

• Service Providers: Third-party companies that provide services on our behalf, such as website hosting, data analysis, marketing assistance, and advertising services.
• Legal Authorities: When required by law or to protect our rights, property, or safety, or that of our users or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

Security of Your Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use a variety of security measures, including encryption and access controls, to safeguard your data.

Your Rights

You have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete personal information.
• Deletion: Request the deletion of your personal information, subject to certain exceptions.
• Opt-Out: Opt out of receiving marketing communications from us.

To exercise any of these rights, please contact us at [email address].

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our Site. Cookies are small text files that are stored on your device when you visit our Site. These technologies help us understand how you interact with our Site and allow us to improve your user experience. You can control the use of cookies through your browser settings.

Analytics and User Recording

We use analytics tools, heatmapping, click maps, and user recording to collect data about how users interact with our Site. This data helps us improve our Site and services. We do not collect any Personally Identifiable Information (PII) through these tools unless you explicitly provide it.

Newsletter

When you subscribe to our newsletter, we collect your email address and preferences. We use this information to send you updates, promotions, and information about our services. You can unsubscribe from our newsletter at any time by following the unsubscribe link in the email or contacting us at [email address].

Advertising and Retargeting

We may display ads to users who have visited our Site on different platforms using retargeting technologies. This helps us provide relevant advertisements to users based on their interactions with our Site. These ads may be displayed on various websites and social media platforms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of any significant changes by email or through a notice on our Site.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please Contact us.